Primary Duties
Essential Duties and Responsibilities:
The following are not intended to serve as a comprehensive list of all duties performed, only a representative summary.
• Assist in the daily activities of the public transportation system including but not limited to dispatching drivers, clerical, handling money, driving and coordinating with other agencies to ensure compliance and efficiency.
• Provide unifying direction and clear instructions through the day to customers, staff and public. Ensure consistent, accurate, prompt and courteous responses.
• Communicate with staff about ways to optimize procedures; resolve driver/passenger/ride malfunctions and respond to requests and issues.
• Communicate and assist drivers with electronic devices, ensuring accuracy and validating driver imputed information.
• Perform portions of departmental record keeping such as passenger information, tracking rides and monetary transactions, create and update records ensuring accuracy and validating information.
• Develop and maintain professional relationships with other agencies that promote the County and the transit program.
• Maintain clear consistent communication with the staff, managers and Administrator; provide updates and reports on the activities of the transit system.
• Comply with all regulatory policies, statutes and laws; stay current on rules, regulations, policies of benefits from local, state and federal programs and funds.
• Perform all other duties as required which may include assisting other departments as needed.
Required Knowledge, Skills, and Abilities
Desired Knowledge and Abilities:
The following are commonly associated with this position, they are included for informational purposes and are not all inclusive:
• Available and willing to drive transit vehicles safely as needed.
• Knowledge of policies, rules, and regulations with respect to assigned programs in the department and ability to maintain confidentiality of records and information.
• Ability to work independently, prioritize work, meet deadlines, and apply good reasoning to make decisions on the basis of established protocol.
• Possess good communication and interpersonal skills; have the ability to effectively interact with staff, officials and the public; establish and maintain effective relations; use tact and consideration; treat people with respect, inspire trust of others; work with integrity.
• Skills to operate computers, commonly used software and standard office equipment.
• Skills to obtain and maintain required training personally and for staff.
• Knowledge of roads and maps in the city and county.
• Must be able to uphold quality professionalism such as attire and attitude.
How to Apply
Apply at North Fork Area Transit, 222 N. 4th Street, Norfolk or email resume to: julie.sweeney@northforkareatransit.com