Primary Duties
Responsible for day-to-day activities:
-Greet and host visitors coming and calling the Visitors Center
-Mail requested visitor packets as well as stock and deliver visitors guides
-Answers direct calls for Norfolk Area Visitors Bureau and Sports Council phone line(s) in a courteous manner
-Provide assistance for conventions: nametags, welcome bags, registrations
-Records and distributes Board meeting minutes as requested
-Communicate effectively with supervisor, peers, or subordinates
-Communicate with people in a professional manner outside the organization, representing the organizations to customers, the public, government, and other external sources. Willing to attend community organization meetings
-Assist the Director and staff as other duties assigned
-Ability to travel as required
-Responsible for updating of the Norfolk Area Visitors Bureau and Sports Council website (WordPress) including adding events (creating new pages, updating pages)
Activities Development Director includes:
-Promote the Norfolk area as one of the region’s premier destinations for special events, sporting events and programs to increase travel-related revenues and overnight stays
-Brings together special interest groups to attract sporting events
-Will be responsible for working with the local sports and recreation organizations, event development/execution and managing relationships with internal and external stakeholder
-Responsible for creating monthly newsletter and press releases
-Working with local sports organizations on grants and sponsorships
-Accountable for gathering information, producing and distributing the Norfolk Area Minute (monthly event listing)
-Responsible for maintaining social media content development and dissemination, collaboration with Marketing Director. Willing to take pictures/record video with provided camera
-Assist with implementing ideas to increase online presence based on analytics and marketing trends
-Responsible for Norfolk Now- Connect organization
Required Knowledge, Skills, and Abilities
Requires strong telephone, computer, organization and communication skills and ability to work successfully with the public, provide courteous customer service and conform to deadlines. Proficiency in correspondence, marketing material, writing skills (correct grammar, punctuation and form), and public relations skills. Experience with Microsoft Office (excel, word, outlook, etc), social media programs and the ability to learn other computer programs as required. Knowledge of Adobe Creative Suite helpful.
Benefits
Paid holidays, vacation and sick days. Flex time. Employer matching retirement program.
How to Apply
Submit resumes to: traci@visitnorfolkne.com