Patron Services Supervisor - Library Division
  • Job Posting Expires: 10/31/2024
2W ago
$70,000 to $80,000
Full Time
No
Government
0-2 Years
4Year
Primary Duties

DEFINITION

Under the direction and supervision of the Library Director, performs a variety of professional library activities including supervising staff, managing library collections, planning programming, and providing customer service.

ESSENTIAL JOB FUNCTIONS •

Supervises, trains and evaluates Patron Services Department and Outreach Program staff; • Selects, organizes and maintains the Adult Fiction, Large Print, Audiobook, and Serials collections in print and electronic format and the electronic database collection with help from support staff; • Maintains, develops, and preserves the Genealogy, Nebraska History, and other local history collections and items; • Plans and prepares adult programming for the library; • Keeps current with the principles and practices of modern libraries through professional development activities; • Keeps statistics of department productivity and provides reports as required; • Assists patrons at all service desks, providing reference and reader’s advisory service, helping patrons on computers and library-related equipment, checking materials in and out, organizing returned materials, collecting service charges, registering new patrons, placing holds on materials for patrons, and searching for materials; • Assists patrons in advanced searching and utilization of the library’s databases, research collections, and historical collections; • Assists patrons in advanced reader’s advisory services; • Answers telephones and provides assistance with general patron questions; • Performs miscellaneous duties as assigned. 


Required Knowledge, Skills, and Abilities

JOB STANDARDS/SKILLS

Requires the minimum of a Bachelor’s Degree in Library Science or a related field (a Master’s Degree in Library Science is preferred), Nebraska Public Library Certification or the ability to attain such, strong organizational skills, leadership skills to train and supervise staff, thorough knowledge of the principles and practices of public libraries, thorough understanding of computers and accompanying software and applications, knowledge of library collection classification and selection techniques, effective communication skills, and the ability to establish and maintain positive working relationships with employees and the public. 


Compensation Details

Salary range $4,538 - $6,224 per month. 


Benefits

Position includes excellent benefits package.


How to Apply

Applications available at the Human Resource Office, 309 North 5th Street, Norfolk, NE 68701 or online at www.norfolkne.gov/humanresources. First review of applications beginning October 25, 2024. Open until filled. EOE.