Primary Duties
The Operations Specialist is responsible for providing a high level of service to our customers. This position will be collaborating with team members to ensure the team achieves a high level of customer satisfaction by working efficiently and accurately to help our customers get paid quickly.
Position Responsibilities may include:
* Generating, reviewing, and submitting invoices on behalf of our customers
* Getting our customers paid faster than they or anyone else could
* Establishing and building contacts and relationships with our customers, paying offices, and other industry contacts
* Creating positive experiences and interactions to illustrate to our customers and partners the value Daycos brings
* Continuously looking for ways to improve the experience for our customers and paying offices
* Experimenting to find ways to simplify and improve existing processes and tasks
Required Knowledge, Skills, and Abilities
Position Attributes:
* Adaptable to change and thrives in an evolving work environment
* Comfortable using and learning new technology
* High attention to detail and an investigative mindset
* Strong communication and interpersonal skills
* Willing to make decisions and own issues at hand
* Supports company initiatives to help Daycos reach our long-term goals
* Comfortable experimenting to find ways to simplify and improve processes
Compensation Details
Daycos employees are paid on a weekly payroll schedule via direct deposit. Employee evaluations are completed every six months, with evaluation results tied to pay increases.
Benefits
Financial Benefits:
* Retirement Plan with Matching
* Health, Dental & Vision Insurance
* Long-Term Disability Insurance, Life Insurance
* Employee Loan Program
* Student Loan Repayment
* 529 Account Matching
* Financial Education Programs
Additional Benefits:
* Paid Time Off
* Hybrid Work Schedule
* On-Site Fitness Room & Other Wellness Incentives
* Employee-Led Committee Offering Additional Creative Benefits
* Personal Growth Opportunities
How to Apply
Apply at: https://daycos.com/jobs or Email your resume to jobs@daycos.com