Student Accounts Specialist
  • Job Posting Expires: 7/31/2024
3W ago
$30,000 to $40,000
Full Time
No
Administrative, Support and Clerical
2-4 Years
2Year
Primary Duties

The purpose of this position is to support the mission, vision, values, and strategic priorities of the College by serving as the initial point of contact for Student Accounts while providing an exceptional customer experience in both verbal and written communications. This is accomplished by working with students and third parties, whose accounts are both current and delinquent with tuition and fees, as well as managing the billing and collection of student and non-student funds. Other duties include issuing refunds and charge-offs, entering emergency loans, reviewing accounts, assisting students with payment plans, receipting and recording all college funds, receiving and reviewing large volumes of paperwork and performing other duties as assigned.


Required Knowledge, Skills, and Abilities

Requires strong telephone, computer, organizational and communication skills and ability to work successfully with the public as well as internal stakeholders. The ability to provide courteous customer service, and conform to deadlines. Ten-key calculator skills preferred.

Requires two or three years experience in related field.

Associate Degree in Business, Accounting or related field required.


Compensation Details

This position is in Salary Grade CS2, with a minimum starting wage of $19.03 per hour. The successful candidate’s starting wage will be calculated based on education and experience within the compensation grade range. 


Benefits

This position is eligible for full-time fringe benefits package including:
- College-paid health insurance premiums for single, employee/spouse, employee/children or family plans
- College-paid employee dental premiums
- College paid life insurance and long-term disability insurance
- Competitive rates for vision plans and dependent dental
- Up to 9.5% matching on 403(b) retirement plan
- BestCare EAP
- Flex spending plans
- Generous leave package


How to Apply

Apply online: https://northeast.peopleadmin.com/postings/6047