Primary Duties
Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise. This position will be onsite, located at our Nucor Steel Nebraska division in Norfolk, NE.
Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations
Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition
Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications
Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices
Create and support user account and group membership setups
Procure, setup, configure, distribute and troubleshooting of all mobile devices
Work on projects and perform other duties as assigned
Work a rotational on-call IT support schedule to include evenings and weekends as assigned
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times