Primary Duties
1. Performs general receptionist duties including greeting patients, answering the telephone and channeling calls, taking messages, scheduling appointments, contacting patients, and filing.
2. Assesses patient fees, receives payments, issues receipts, maintains cash balance, and assists with maintenance of patient files.
3. Prepares and/or develops patient charts and assigns patients to a nurse/physician. Updates, completes and/or verifies patient demographic and financial information and ensures that it is accurately scanned and entered into the patient chart.
4. Identifies and verifies patient's insurance coverage or other sources of payment of services and ensures that the information is accurately entered into the patient chart.
5. Utilizes and maintains an organized office operation that includes a comprehensive filing system of correspondence, patient records, and inventory.
6. Translates or assigns staff to translate for clinical staff when needed in both verbal and written materials.
7. Ensures appropriate referrals to CSR 3 staff when patients identify additional financial and/or resource assistance is needed.
8. Performs other duties as assigned.
Benefits
This full time position is eligible for Midtown Health Center's comprehensive benefits package, including but not limited to: Paid Time Off (PTO), Medical, Dental, Vision, Life Insurance, and 401(k) Retirement options.