Primary Duties

• Registers guests and assigns rooms. Accommodates special requests whenever possible.
• Thoroughly understands and adheres to proper credit and cash handling policies and procedures.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Possesses a working knowledge of the reservations department. Take same-day reservations and future reservations when necessary. Knows cancellation procedures.
• Processes guest check-outs.
• Post and files all charges to a guest, master, and ledger accounts.
• Attends all department meetings.
• Coordinates guestroom maintenance work with the Manager.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Knows all safety and emergency procedures. Is aware of accident prevention policies.
• Maintains the cleanliness and neatness of the front desk area.
• Maintains a customer service attitude at all times in the presence of guests and co-workers.
• Any other task deemed necessary by management

Benefits

Deemed upon hours worked

How to Apply

Apply in person or email resume to joslynn.cronin@stayatchoice.com