Patient Services Advocate
  • Job Posting Expires: 1/31/2022
1M ago
$0 to $0
Full Time
Customer Services
Primary Duties

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Job Summary:  The Patient Services Advocate position will serve as an ambassador of Faith Regional Health Services (FRHS) to members of the Hispanic Community who present for services as patients within the FRHS healthcare system.  The Patient Services Advocate will be welcoming and attentive to the needs of all patients and work to create an environment of caring and trust while managing expectations and demonstrating compassion and respect.  The Patient Services Advocate will also serve as a member of the health care team by assisting in the delivery of patient centered care through excellent communication and problem solving skills.

Job Requirements:

GED or High School Diploma preferred.

Previous experience in a customer service-related field preferred.

Current, valid driver’s license issued in the state of legal residence required.

EEO Employer/Vet/Disabled

Required Knowledge, Skills, and Abilities

Skills/Knowledge Requirements:

Language Skills – Ability to read, write, speak, and understand the English and Spanish languages and provide translation required.

Excellent customer service skills required.

Ability to prioritize and manage multiple tasks with efficiency required.

Excellent oral and written communication skills required.


FREE Dental Insurance for employee only with two FREE cleanings each year

FREE Life Insurance

FREE Urgent Care visits for qualifying symptoms including medical dependents

Paid Time Off – 24 days per year accrued in PTO Bank for new-full time employees

Health Insurance option of High Deductible or PPO Plan

Health Savings Account with FRHS monthly contribution of $80-$100

Vision Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Supplemental Life Insurance

Wellness Discounts for Health Insurance

Smoking Cessation Program

Met Law Legal Services Program

YMCA and other local discounts



How to Apply

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