IT - PC Support Field Technician
  • Job Posting Expires: 1/15/2022
1M ago
$0 to $0
Full Time
No
Information Techonology-Hardware, Software, Consulting, Networking
0-2 Years
2Year
Primary Duties

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

 

Job Summary:  Under the direction of the Director Information Technology, provides technical support for all users. Calls, receives, logs and distributes all action requests, places calls to respective companies and IT staff. Proficiency in all version of MS Windows, all MS Office Products, ability to troubleshoot software and hardware (workstations, laptops, peripheral devices, printers, servers and network hardware), manage the inventory database, and requisition new equipment. Monitors support response and resolution times to ensure compliance with service level agreements for all system support issues. Must possess excellent oral/written communication skills and be able to interact effectively with customers and team members. Must be self-motivated and able to work under minimal supervision.

 

EEO Employer/Vet/Disabled


Required Knowledge, Skills, and Abilities

Job Requirements:

Associate Degree required. Bachelor's Degree preferred.

Previous IT experience preferred.

Current, valid driver’s license issued in the state of legal residence required. Will operate FRHS owned vehicles.

Your own personal smart phone is required, and Faith Regional mobile apps may be necessary to perform the functions of this position.

Skills/Knowledge Requirements:

Language Skills – Ability to read, write, speak, and understand the English language required.

 

Broad knowledge of various hardware, software applications and operating systems required.


Compensation Details

Based on experience. 


Benefits

FREE Dental Insurance for employee only with two FREE cleanings each year

FREE Life Insurance

FREE Urgent Care visits for qualifying symptoms including medical dependents

Paid Time Off – 24 days per year accrued in PTO Bank for new-full time employees

Health Insurance option of High Deductible or PPO Plan

Health Savings Account with FRHS monthly contribution of $80-$100

Vision Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Supplemental Life Insurance

Wellness Discounts for Health Insurance

Smoking Cessation Program

Met Law Legal Services Program

YMCA and other local discounts